Terms of Service - TeamRoom

Introduction

Welcome to TeamRoom. These Terms of Service ("Terms") govern your access to and use of the websites, online courses, content, and services (collectively, the "Services") provided by TeamRoom OÜ, a company registered in the Republic of Estonia ("TeamRoom," "we," "us," or "our").

Important Notice

Please read these Terms carefully. They include important information about your legal rights, remedies, and obligations, including various limitations and exclusions, a clause that governs the jurisdiction and venue of disputes, and obligations to comply with applicable laws.

1.0 Your Agreement with TeamRoom

1.1 Binding Agreement

By creating an account, enrolling in a course, or otherwise accessing or using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated by reference into this agreement. If you do not agree to these Terms, you may not access or use our Services.

1.2 Modification of Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

1.3 Definitions

"User," "you," "your" refers to the individual who creates an account and/or accesses our Services.
"Content" means all text, graphics, images, video, audio, software, and other materials provided by TeamRoom as part of the Services.
"Course" means a specific educational or training program offered through the Services.

2.0 Our Services

2.1 Service Description

TeamRoom provides users with access to online and in-person Courses on various subjects, including tactical training. The Services include access to our online platform, Course Content, and any associated community features or support.

2.2 For Educational and Informational Purposes Only

All Content and Courses provided through the Services are for educational and informational purposes only. TeamRoom is not a medical, legal, financial, or therapeutic provider. The Content does not constitute, and should not be interpreted as, professional advice (including but not limited to medical, health, legal, financial, or psychological advice). You should consult with a qualified professional for advice tailored to your specific situation. Your use of the Services does not create a professional-client relationship of any kind between you and TeamRoom.

2.3 Service Availability and Modification

We will use reasonable efforts to keep the Services operational. However, we reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Services or any part thereof with or without notice. You agree that TeamRoom will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

3.0 User Accounts, Conduct, and Security

3.1 Account Creation and Eligibility

To access our Services, you must register for an account and meet all eligibility requirements specified for each Course, which may include minimum age (at least 18 years), background checks, and medical clearance. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 User Responsibilities

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. TeamRoom cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3.3 Acceptable Use

You agree not to use the Services for any purpose that is unlawful or prohibited by these Terms. You agree not to:

Harass, abuse, or harm another person or group.
Use the Services to transmit any unsolicited or unauthorized advertising, "junk mail," "spam," or any other form of solicitation.
Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Upload or transmit viruses, worms, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.

3.4 Our Right to Enforce

We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services for any violation of these Terms, without notice or liability.

4.0 Commercial Terms and Privacy

4.1 Course Enrollment and Fees

To enroll in a Course, you must complete the registration process and pay all applicable fees ("Fees"). All Fees are stated in Euros (EUR) unless otherwise specified and are non-refundable except as expressly stated in our Cancellation Policy.

4.2 Third-Party Payment Processing

TeamRoom does not directly process payments for Courses. We use a third-party payment processor to handle all payment transactions. By providing your payment information, you are providing it directly to our third-party processor. TeamRoom does not collect, receive, process, or store your credit card details or other sensitive payment information. Your payment is subject to the terms, conditions, and privacy policies of the third-party processor, in addition to these Terms. We are not responsible for any errors, security breaches, or other issues caused by the third-party payment processor.

4.3 Cancellation and Refunds

Our policy for cancellations and refunds will be specified on the enrollment page for each Course. Please review this policy carefully before making a purchase.

4.4 Privacy Policy

Your privacy is critically important to us. Our collection, use, and protection of your personal data is governed by our separate Privacy Policy, which is available on our website. By agreeing to these Terms, you also acknowledge that you have read and understood our Privacy Policy.

5.0 Important Warning Regarding Inherent Risks, and Your Assumption of those Risks

PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS A CLEAR WARNING ABOUT THE RISKS ASSOCIATED WITH OUR SERVICES.

5.1 Acknowledgment of Inherent Risks

You understand and acknowledge that participation in certain Courses, particularly those involving physical activity, mental challenges, high-stress simulations, or other intensive training, carries inherent risks and dangers. These risks cannot be entirely eliminated, even with the utmost care. These risks may include, but are not limited to:

Risk of physical injury, from minor strains to more serious harm, resulting from physical exertion.
Risk of psychological or emotional distress, stress, or fatigue.
Risks associated with the use of any equipment or facilities, whether owned by you or others.
Any other risks or dangers that are an integral part of the training activities described in the Course.

5.2 Voluntary Assumption of Risk

You acknowledge that your participation in any Course is completely voluntary. You have read the description of the Course and understand the nature of the activities involved. By enrolling in and participating in a Course, you are expressly and voluntarily agreeing to accept and assume all of the risks described above, as well as any other risks that are inherent to the activity. You agree that you are responsible for determining your own fitness and ability to participate in any Course and for seeking professional medical advice if you have any concerns.

6.0 Waiver and Release of Liability

PLEASE READ THIS SECTION CAREFULLY. THIS IS A LEGAL RELEASE OF LIABILITY.

To the fullest extent permitted by law, you hereby agree to release, waive, discharge, and covenant not to sue TeamRoom Training OÜ, its officers, directors, employees, agents, and representatives (collectively, the "Released Parties") from any and all liability, claims, demands, actions, and causes of action whatsoever, directly or indirectly arising out of or related to any loss, damage, or injury, including death, that may be sustained by you, or to any property belonging to you, WHETHER CAUSED BY THE ORDINARY NEGLIGENCE OF THE RELEASED PARTIES or otherwise, while participating in any activity connected with the Services.

This waiver and release does not extend to claims for gross negligence, intentional or reckless misconduct, or any other liabilities that Estonian law does not permit to be excluded by agreement.

You acknowledge that you have read this waiver and release of liability and fully understand its terms. You understand that you are giving up substantial rights, including your right to sue for injuries resulting from ordinary negligence. You acknowledge that you are agreeing to this waiver and release freely and voluntarily and intend by your acceptance of these Terms for this to be a complete and unconditional release of all liability to the greatest extent allowed by law.

7.0 Your Indemnification Obligation

You agree to defend, indemnify, and hold harmless TeamRoom Training OÜ and the other Released Parties from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your actions or content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Services.

8.0 TeamRoom's Intellectual Property

8.1 Ownership

The Services and all Content, including all associated intellectual property rights, are the exclusive property of TeamRoom and its licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such intellectual property rights.

8.2 Limited License

We grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable license to access and use the Services and Content for your personal, non-commercial, and educational purposes only, strictly in accordance with these Terms. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content, except as is automatically done by your web browser for display purposes.

9.0 Limitation of Liability and Disclaimer of Warranties

9.1 Disclaimer of Warranties

THE SERVICES AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER TEAMROOM NOR ANY PERSON ASSOCIATED WITH TEAMROOM MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.

9.2 Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL TEAMROOM, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY CONTENT ON THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

9.3 Liability Cap

IN THE EVENT THAT THE ABOVE LIMITATION OF LIABILITY IS FOUND TO BE UNENFORCEABLE, THE TOTAL CUMULATIVE LIABILITY OF TEAMROOM TO YOU FOR ANY AND ALL CLAIMS AND DAMAGES UNDER THESE TERMS, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO TEAMROOM FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.0 Term and Termination of Your Account

10.1 Term

This Agreement shall remain in full force and effect while you use the Services or have an account with us.

10.2 Termination

You may terminate your account at any time by following the instructions on the platform. We may terminate or suspend your access to the Services at any time, for any reason, including for a breach of these Terms, as outlined in Section 3.4.

10.3 Survival

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions (Section 8.0), warranty disclaimers (Section 9.1), indemnity (Section 7.0), limitations of liability (Sections 9.2, 9.3), and governing law and dispute resolution provisions (Section 11.0).

11.0 Governing Law and Dispute Resolution

11.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

11.2 Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of Harju County, Tallinn, Estonia. You hereby waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

11.3 Informal Dispute Resolution

We are committed to resolving disputes with you amicably. Before filing a formal legal claim, you agree to first contact us at legal@teamroom.ee and attempt to resolve the dispute informally for a period of at least thirty (30) days.

12.0 General Provisions

12.1 Entire Agreement

These Terms, including the incorporated Privacy Policy, constitute the entire agreement between you and TeamRoom and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Services.

12.2 Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

12.3 No Waiver

No waiver by TeamRoom of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of TeamRoom to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

12.4 Contact Information

All notices of copyright infringement claims and other communications relating to the Services should be directed to: info@teamroom.ee.