Terms of Service

1.1 Binding Agreement

By creating an account, enrolling in a course, or otherwise accessing or using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated by reference into this agreement. If you do not agree to these Terms, you may not access or use our Services.

1.2 Modification of Terms

TeamRoom has the right to unilaterally amend these Terms for a compelling reason. A compelling reason includes, in particular, changes in applicable legislation, the development of the Services (e.g., adding new features or modifying existing ones), or other unforeseen circumstances that require the amendment of the Terms. We will notify you of material changes at least thirty (30) days in advance via email or through our website. You will be given the opportunity to review the amended terms. If you do not agree with the new terms, you have the right to terminate the agreement by ceasing to use your account before the changes take effect. If you continue to use the Services after the amendments become effective, you will be deemed to have accepted the new terms.

1.3 Definitions

• "User," "you," "your" refers to the individual who creates an account and/or accesses our Services.
• "Content" means all text, graphics, images, video, audio, software, and other materials provided by TeamRoom as part of the Services.
• "Course" means a specific educational or training program offered through the Services.

2.1 Service Description

TeamRoom provides users with access to online and in-person Courses on various subjects, including tactical training. The Services include access to our online platform, Course Content, and any associated community features or support.

2.2 For Educational and Informational Purposes Only

All Content and Courses provided through the Services are for educational and informational purposes only. TeamRoom is not a medical, legal, financial, or therapeutic provider. The Content does not constitute, and should not be interpreted as, professional advice (including but not limited to medical, health, legal, financial, or psychological advice). You should consult with a qualified professional for advice tailored to your specific situation. Your use of the Services does not create a professional-client relationship of any kind between you and TeamRoom.

2.3 Service Availability and Modification

We will use reasonable efforts to ensure the availability of the Services. We will provide advance notice, where possible, of any planned maintenance that may cause temporary interruptions. We reserve the right to develop, modify, or discontinue the Services and their content. We will notify users of any material modification or permanent discontinuation of a Service within a reasonable time. If a change significantly impairs your ability to use a paid Service, you have the right to terminate the contract and request a refund of any prepaid fees for the unused period.

3.1 Account Creation and Eligibility

To access our Services, you must register for an account and meet all eligibility requirements specified for each Course, which may include minimum age (at least 18 years), background checks, and medical clearance. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 User Responsibilities

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. TeamRoom cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3.3 Acceptable Use

You agree not to use the Services for any purpose that is unlawful or prohibited by these Terms. You agree not to:

• Harass, abuse, or harm another person or group.
• Use the Services to transmit any unsolicited or unauthorized advertising, "junk mail," "spam," or any other form of solicitation.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Upload or transmit viruses, worms, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.

3.4 Our Right to Enforce

We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services for any violation of these Terms, without notice or liability.

4.1 Course Enrollment and Fees

To enroll in a Course, you must complete the registration process and pay all applicable fees ("Fees"). All Fees are stated in Euros (EUR) and include VAT where applicable.

4.2 Third-Party Payment Processing

TeamRoom does not directly process payments for Courses. We use a third-party payment processor to handle all payment transactions. By providing your payment information, you are providing it directly to our third-party processor. TeamRoom does not collect, receive, process, or store your credit card details or other sensitive payment information. Your payment is subject to the terms, conditions, and privacy policies of the third-party processor, in addition to these Terms. We are not responsible for any errors, security breaches, or other issues caused by the third-party payment processor.

4.3 Cancellation and Refunds

Our cancellation and refund policy, which is specified for each course, supplements but does not limit your statutory rights. If you are a consumer (a natural person not acting in the course of your economic or professional activities), you have the right to withdraw from the service contract within 14 days of its conclusion by submitting a clear, unambiguous statement to us. The right of withdrawal does not apply: a) If the Service has been fully performed by that time, and performance began with your prior express consent and your acknowledgement that you would thereby lose your right of withdrawal. b) In the case of digital content (e.g., a downloadable online course), if the transmission has begun with your prior express consent and you have acknowledged that you thereby lose your right of withdrawal (VÕS § 53(4)(7¹)). We will ask for your separate consent for this before you purchase digital content.

4.4 Privacy Policy

Your privacy is critically important to us. Our collection, use, and protection of your personal data is governed by our separate Privacy Policy, which is available on our website. By agreeing to these Terms, you also acknowledge that you have read and understood our Privacy Policy.

7.1 Ownership

The Services and all Content, including all associated intellectual property rights, are the exclusive property of TeamRoom and its licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such intellectual property rights.

7.2 Limited License

We grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable license to access and use the Services and Content for your personal, non-commercial, and educational purposes only, strictly in accordance with these Terms. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content, except as is automatically done by your web browser for display purposes.

8.1 Disclaimer of Warranties

TeamRoom undertakes to provide the Services with due care and in accordance with the conditions set out in the Service description. We do not guarantee that the Services will always be uninterrupted or error-free, but we will make reasonable efforts to rectify any issues.

8.2 Limitation on Liability

TeamRoom is liable for damages caused to you in accordance with the laws of the Republic of Estonia. Nothing in these Terms shall exclude or limit our liability in cases where it would be unlawful to do so. Specifically, we do not exclude or limit our liability for damages caused: a) by intent or gross negligence; b) by causing death or damage to health. For other proprietary damage caused by our simple negligence, we shall only be liable in the event of a material breach of contract and only to the extent of the direct proprietary damage that was reasonably foreseeable at the time of the breach.

8.3 Exclusion of Liability for User's Actions

We are not liable for any damage resulting from your own actions, including your breach of these Terms or your use of third-party services (such as a payment processor).

9.1 Term

This Agreement shall remain in full force and effect while you use the Services or have an account with us.

9.2 Termination

You may terminate your account at any time by following the instructions on the platform. We may terminate or suspend your access to the Services at any time, for any reason, including for a breach of these Terms, as outlined in Section 3.4.

9.3 Survival

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions (Section 8.0), warranty disclaimers (Section 9.1), indemnity (Section 7.0), limitations of liability (Sections 9.2, 9.3), and governing law and dispute resolution provisions (Section 11.0).

10.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

10.2 Dispute Resolution and Jurisdiction

All disputes arising from these Terms will be, in the first instance, resolved through negotiations. If an agreement cannot be reached, the dispute will be resolved in Harju County Court. If you are a consumer, you also have the right to turn to the Consumer Disputes Committee, which operates under the Consumer Protection and Technical Regulatory Authority (www.komisjon.ee), or to file a claim in the court of your place of residence. This provision does not limit your statutory right to choose the competent court.

10.3 Informal Dispute Resolution

We are committed to resolving disputes with you amicably. Before filing a formal legal claim, you agree to first contact us at legal@teamroom.ee and attempt to resolve the dispute informally for a period of at least thirty (30) days.

11.1 Entire Agreement

These Terms, including the incorporated Privacy Policy, constitute the entire agreement between you and TeamRoom and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Services.

11.2 Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

11.3 No Waiver

No waiver by TeamRoom of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of TeamRoom to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

11.4 Contact Information

All notices of copyright infringement claims and other communications relating to the Services should be directed to: info@teamroom.ee.